Privacy
Last updated: May 10, 2026
We collect information you submit through enquiry, newsletter, and support forms, including your name, email address, current website or domain, request details, IP address, and submission time. If you become a customer, we also process account, billing, domain, hosting, and support information needed to provide the service.
We use personal data to respond to enquiries, deliver hosting services, process support requests, maintain account security, send service notices, improve the website, and meet legal or accounting obligations. Newsletter emails are only sent where you have signed up or where another lawful basis applies.
Your data may be processed by trusted infrastructure, email, analytics, payment, domain, backup, security, and support providers that help us operate the service. We do not sell personal data.
The website may use essential cookies for WordPress, forms, security, login sessions, and preference handling. Optional analytics or marketing tools should be configured only with suitable consent controls where required.
Enquiries are kept for as long as needed to respond and manage business records. Customer records, invoices, service logs, and backups are kept according to operational, legal, and security requirements, then deleted or anonymised when no longer required.
Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to certain processing. Contact info@bornbeehosting.com for privacy requests.
